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 Post subject: OT: Help desk software?
PostPosted: 2007-10-12 08:59:34
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Joined: 2007-10-12 08:59:34
In article , Rudy
Lacchin says...
> Sorry to do this but Im absolutely desperate and I know there are a few IT
> types in this group...
>
> Im looking for a really simple piece of help desk software, something even
> a total numpty end user cant get too flustered using, with a Web front end,
> which can handle five named users, accept new calls via email and hopefully
> generate automated emails to users when a call is created, updated, closed,
> etc. Ive Googled until Im blue in the face and tried several packages but
> theyre all much too complicated.
>
> Any ideas anyone? Feel free to email me direct if this looks like it might
> annoy anyone.
>

Take a look at www.visionproject.se

Hosted service, really great team behind the product (very responsive).

Highly recommended. Happy to take to e-mail if you want to find out
more.

--
jeremy
Sprint ST 955i


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