MOTORCYCLE

> Rudy Lacchin wrote:
> > Sorry to do this but Im absolutely desperate and I know there are a few
> > IT types in this group...
> >
> > Im looking for a really simple piece of help desk software, something
> > even a total numpty end user cant get too flustered using, with a Web
> > front end, which can handle five named users, accept new calls via email
> > and hopefully generate automated emails to users when a call is created,
> > updated, closed, etc. Ive Googled until Im blue in the face and tried
> > several packages but theyre all much too complicated.
> >
> You want a request tracker, you do.
>
> Personally Ive installed and used:
>
> http://bestpractical.com/rt/