Rudy Lacchin wrote:
> Sorry to do this but Im absolutely desperate and I know there are a few
> IT types in this group...
>
> Im looking for a really simple piece of help desk software, something
> even a total numpty end user cant get too flustered using, with a Web
> front end, which can handle five named users, accept new calls via email
> and hopefully generate automated emails to users when a call is created,
> updated, closed, etc. Ive Googled until Im blue in the face and tried
> several packages but theyre all much too complicated.
>
> Any ideas anyone? Feel free to email me direct if this looks like it
> might annoy anyone.
>
> Thanks for your indulgence,
> R.
> (rula AT blueyonder DOT co DOT uk)
>
This is quite good, in a basic sort of way...
http://www.wonderdesk.com/